Practical people support for UK SMEs
Make better people decisions without building a full HR department.
G&G helps SME owners define roles, improve recruitment decisions, strengthen onboarding and address avoidable people and workforce problems with a clear, practical plan.
Start with the pressure point
You should not have to make an important decision with partial information.
People problems rarely stay contained. An unclear role can weaken recruitment, a rushed hire can increase management pressure, and inconsistent onboarding or feedback can affect delivery across the whole business. Without dedicated internal capacity, owners often deal with each symptom separately.
New starters receive different information, access or support depending on who manages them.
Avoidable turnover or repeated hiring is consuming management time and disrupting delivery.
Workforce responsibilities, decision rights or development priorities are unclear.
Is this right for you?
Useful support starts with a clear fit.
This is designed for
This service is for UK SME owners and leadership teams that need practical support with role definition, recruitment planning, onboarding, staff coordination, retention or workforce change.
This may not be suitable when
This is not a substitute for employment-law advice, regulated professional advice or an outsourced payroll service. Where a matter needs a qualified legal, payroll or specialist HR provider, that requirement is identified before work begins.
What you receive
A defined outcome, not an open-ended advice exercise.
01
A clearer role, capability or workforce requirement linked to the business need.
02
A practical recruitment, selection or onboarding process with named responsibilities.
03
Prioritised actions for retention, staff coordination or management follow-through.
04
Agreed review points, evidence measures and referrals where specialist legal or regulated advice is required.
A simple plan
Move from uncertainty to action in three clear steps.
Step 1
Listen and diagnose
Define the people decision — clarify the business outcome, evidence and responsibilities involved.
Step 2
Find the focus
Design the practical response — improve the role, process, onboarding plan or management action required.
Step 3
Put the plan to work
Put it into use — assign owners, agree review points and identify any specialist advice needed.
Before you commit
Know what the work is likely to involve.
What we need from you
We normally need the business objective, current organisation or role information, the evidence behind the people problem, existing recruitment or onboarding materials and access to the relevant owner or manager. Sensitive information is limited to what is necessary for the agreed scope.
Typical timescale
Confirmed after the initial consultation
Pricing approach
The first consultation is free. Any HR or recruitment support is paid and proposed separately with an agreed scope, deliverables, responsibilities, timescale and fee before you commit.
See indicative pricing and engagement optionsA guide you can trust
Relevant experience, made accountable.
Lead adviser
Jerry Appleyard
Senior Consultant
Jerry brings more than 30 years of domestic and international leadership experience across healthcare, hospitality and retail. His published areas of experience include operations and HR, change management, board management and leadership.
Meet your adviser
Philip Gardiner
Senior Consultant
Explore Philip’s background or book a focused conversation about the decision in front of you.
Useful before a conversation
Insights connected to this service.
Questions before the first conversation
Clear answers, before you commit.
Can G&G provide employment-law advice?
No. G&G can help clarify the operational issue, improve the decision process and identify when qualified employment-law or specialist HR advice is required.
Can you help if we do not have an internal HR team?
Yes. The work can be scoped around a defined need such as a role, recruitment process, onboarding plan, retention problem or workforce change. It is not presented as an open-ended outsourced HR department.
Do you guarantee a successful hire or lower staff turnover?
No. Recruitment and retention outcomes depend on factors outside any adviser’s control. G&G helps improve the clarity, process and evidence behind the decisions, then agrees practical measures for review.
Ready to decide what matters first?
Tell us what is happening and we will help you identify the most useful next step.
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